Shipping policy

Shipping Policy

Last updated: [2026-02-06]

Thank you for shopping with us! Below you’ll find everything you need to know about our shipping process.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times depend on your location:

Europe: 5–12 business days
International: 7–20 business days

Please note that delivery times are estimates and may vary due to customs, carrier delays, or high demand periods.

Shipping Costs

Shipping costs are calculated at checkout and depend on your location and order size.
Occasionally, we may offer free shipping promotions, which will be clearly stated on our website.

Tracking

Once your order has shipped, you will receive a tracking number via email.
Tracking updates may take 24–48 hours to appear after shipment.

Customs, Duties & Taxes

International orders may be subject to customs fees, duties, or taxes.
These charges are the responsibility of the customer and are not included in the product or shipping price.

Delayed or Lost Orders

If your order is delayed beyond the estimated delivery time, please contact us and we’ll assist you.
If a package is confirmed lost, we will offer a replacement or refund according to the situation.

Incorrect Address

Please make sure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.